Privacy Policy

We believe in transparency. Here's exactly how we handle your data when you use MailCop.

Last updated: April 21, 2025

The short version

We never sell your data

Your email lists and personal information are never sold or shared with third parties for marketing.

Delete anytime

Request deletion of your account and all associated data at any time. We'll remove everything.

Encrypted & secure

All data is transmitted over HTTPS and stored securely. We follow industry security best practices.

This Privacy Policy describes how WorkersLab LLC ("we", "us", "our", "WorkersLab", or "Company") collects, uses, and handles your information when you use our MailCop email validation service ("Service"). We are committed to protecting your privacy and being transparent about our data practices.

Information We Collect

We collect information that you provide directly to us when using MailCop:

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Account Information: Name and email address when you create an account

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Billing Information: Payment details when you subscribe or purchase credit packs (processed securely by Paddle)

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Email Lists: Email addresses you upload for validation (bulk CSV uploads)

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API Usage: Emails validated through our API, API key identifiers

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Custom Filters: Email addresses, domains, or IP addresses you add to your blacklists

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Usage Data: Credit transactions, validation history, and interaction with our services

How We Use Your Information

We use the information we collect to:

— Provide and maintain our email validation services

— Process your payments and manage subscriptions

— Track and display your credit balance and usage

— Send technical notices and support messages

— Prevent fraud and protect against abuse

— Improve our services based on usage patterns

Data Security

We implement appropriate security measures to protect your personal information:

— All data transmitted over HTTPS with TLS encryption

— Secure password hashing and authentication

— Regular security audits and monitoring

— Access controls and employee data handling policies

Note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

— Email lists: Retained until you delete them or your account

— Account data: Retained while your account is active

— Credit history: Kept as long as your account remains active and for legal compliance thereafter

You can request deletion of your account and associated data at any time by contacting us.

Third-Party Services

We use trusted third-party services to operate MailCop:

Paddle

Payment processing for subscriptions and credit packs. Paddle handles all payment data securely.

View Paddle's Privacy Policy

PostHog

Product analytics to understand usage patterns and improve our service.

View PostHog's Privacy Policy

Cookies & Tracking

We use cookies and similar tracking technologies to:

— Process payments securely through our payment provider

— Keep you logged in and remember your preferences

— Understand how you use our service to make improvements

— Remember your theme preference (light/dark mode)

Types of cookies we use:

Essential cookies: Required for authentication, security, and payment processing

Analytics cookies: Help us understand usage patterns (via PostHog)

Preference cookies: Store your settings like theme preference

You can control cookies through your browser settings. Disabling certain cookies may limit some features, including payment processing.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

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Access Request a copy of your data

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Correction Update inaccurate information

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Deletion Request erasure of your data

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Portability Export your data in a usable format

To exercise any of these rights, please contact us at the email address below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

[email protected]

WorkersLab LLC — the company behind MailCop

Looking for our terms and conditions?

View Terms of Service